FAQ
Questions, answered plainly.
Didn’t find it?
Ask us directly.
Email support@getcaliche.com, or look at a sample lead to see exactly what arrives.
Where does the data come from?
Public project registrations filed with the Texas Department of Licensing and Regulation (TDLR) under the Texas Architectural Barriers Act, plus public business information we use to identify the tenant and contacts. Caliche is not affiliated with or endorsed by TDLR or the State of Texas.
Isn’t this data public? Why pay?
The filing is public. What it usually doesn’t give you is who’s moving in and who to talk to. That research is what you’re paying for, plus exclusivity.
How does exclusivity work?
Each lead can be claimed once per trade. When you claim it as, say, a janitorial company, no other janitorial company can claim that contact. Companies in other trades (a mover, a cabling company) can still claim it for their own trade.
What if the contact is bad?
If the email bounces, the person has left, or it’s the wrong company, tap “Report bad contact” within 7 days. You get an instant credit for your next claim.
Can I get a refund instead?
Claims are paid in credits rather than cash refunds. If you’re ever charged twice or two buyers in the same trade claim the same lead, we refund automatically.
How fast do leads arrive?
We check for new filings every night and send matches in the morning.
Can I cancel?
Yes, anytime, in one click from any email. No contracts.
Which areas do you cover?
We start in Dallas, Tarrant, Collin and Denton counties. Pick counties, or a ZIP code and radius inside them. Elsewhere in Texas? Choose “Elsewhere in Texas” on the signup form to join the waitlist, and we’ll email you when we open your area.
Will you text me?
Only if you check the text-message box when you sign up. Otherwise we email you. Reply STOP to any text to stop.
Do I need to log in?
No. Leads come to you. You change your settings from a link in any email.